Refund Policy

Last Updated: [2024//08/23]

At PonnoShare Ltd, we strive to provide high-quality source code solutions for developers, businesses, and agencies. Due to the digital nature of our products, all sales are final. Please read our Refund Policy carefully before making a purchase.

1. Digital Product Sales Are Final

Since our products are digital and instantly downloadable upon purchase, we do not offer refunds or exchanges. We encourage you to review the product descriptions and ask any questions you may have before completing your purchase.

2. Exceptions for Refunds

Refunds may be granted in exceptional cases, such as:

  • Technical Issues: If there is a technical issue with the source code that makes it unusable and we cannot resolve it within a reasonable timeframe.
  • Misrepresentation: If the product description significantly differs from the actual product you receive.

In such cases, please contact our support team within 7 days of purchase to discuss the issue. We reserve the right to determine whether a refund is warranted.

3. How to Request a Refund

To request a refund, please email us at [info@ponnoshare.ltd] with the following details:

  • Your name and contact information.
  • Order number and purchase date.
  • Detailed description of the issue.

Our support team will review your request and respond within [3-5] business days.

4. Non-Refundable Situations

Refunds will not be provided for:

  • Change of mind or accidental purchases.
  • Lack of expertise or knowledge to use the source code.
  • Issues caused by modifications you make to the source code after purchase.

5. Processing Refunds

If your refund request is approved, we will process the refund back to your original payment method. Please note that it may take additional days for the refunded amount to reflect in your account, depending on your bank or payment provider.

6. Contact Us

If you have any questions about our Refund Policy, please reach out to us at:

PonnoShare Ltd
Address: Unit 7, Initial Business Centre, Wilson Business Park, Manchester, United Kingdom
Email: [info@ponnoshare.ltd]